Proper travel documents are required upon embarkation and throughout the cruise. Even if a guest has completed registration through online check-in, it is still the guest's responsibility to present the required travel documents at the time of embarkation. Guests should check with their travel agent and/or government agency which travel documents are required for each port of call. Guests without proper documentation will be denied boarding and no cruise fare refund will be given. Carnival assumes no responsibility for informing guests of proper travel documentation.

Carnival strongly recommends that all guests travel with a passport that is valid for at least six months after completion of travel. This will improve the disembarkation experience as delays can be expected when returning to the United States for those without disembarkation. It also allows guests to fly from the United States to pick up their ship at a foreign port in the event they miss their scheduled port of embarkation, and guests who have an emergency need to disembark before the end of their cruise to board the return flight in the United States allow States without significant delays and complications.

European and transatlantic cruises

US citizens must carry a passport that is valid for six months beyond the date of their visit. Guests do not need a Schengen visa or any other visa.

Domestic Cruises

For cruises embarking and terminating in a US port, the following WHTI compliant cruise travel documents are acceptable. This standard documentation allows the Department of Homeland Security to quickly and reliably identify a traveler. If an image I.D. is not affixed to the WHTI compliant document, photo identification is required. is required (a valid, unexpired, government-issued photo ID for all guests 16 years and older). If the cruise includes a flight to or from Canada, a valid, unexpired US passport is required.

  • US-Pass
  • Passport card
  • State extended driver's license
  • Certificate of US Naturalization
  • Native American Indians

For cruises visiting Greenland, all guests must have a passport that is valid for at least 6 months after the last day of the cruise.

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    Also, for cruises (cruises that begin and end in a US port), it is permissible for US citizens to present proof of citizenship, e.g. B. A government-issued birth certificate and government-issued photo ID. If the cruise includes a flight to or from Canada, a valid, unexpired US passport is required. Guests who have committed a criminal offense or have been convicted of a criminal offense may not be permitted to enter Canada - see for more informationClick here.

    air travel

    All persons must have a valid, unexpired US passport for air travel to or from the United States, Canada, Mexico, the Caribbean and Bermuda. Passport requirements do NOT apply to US citizens traveling to or returning directly from a US territory. (Puerto Rico and the US Virgin Islands: St. Thomas, St. John and St. Croix).

    Effective May 7, 2025, the U.S. Department of Homeland Security requires every resident of a state and territory to present a REAL ID-compliant driver's license or other acceptable identification such as a passport or enhanced driver's license for airport security screening when boarding a flight within the US. If you are flying to any of our US cruise homeports on or after this implementation date, please ensure you have acceptable documentation for your air travel. more informations.

    Note: In addition, all guests must remain in possession of WHTI compliant travel documentation (proof of citizenship and/or equivalent visas) in order to board a cruise.

    names on travel documents

    It is important that the guest's full name (first and last name) on the cruise and airline tickets match the guest's unexpired government-issued photo ID. You plan to use them for trip identification. In the event of a different name on the cruise/airline ticket and guest's photo ID As a result of marriage, divorce or legal name change, documentation (original or clear legible copy) is required (upon embarkation) proving this change, e.g. a marriage license, a marriage license, or a court document for a name change. Failure to provide documentation to bridge the name difference may result in denial of boarding.

    Note: For newlyweds or soon-to-be brides, we strongly recommend that they provide an unexpired government-issued photo ID. is in the maiden name, the cruise booking must be made in the maiden name (without entering the married name); If the reservation was made in the spouses name but the government issued photo ID has not yet expired. is in a maiden name, documentation (original or clear, legible copy) is required (upon embarkation) proving this change, such as a marriage certificate or certificate of marriage. Failure to provide documentation to bridge the name difference may result in denial of boarding.

    Traveling with minors

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    If you are traveling with a minor and one or both parents or legal guardians are not traveling with you, we strongly recommend that you bring an original signed letter from the absent parent or legal guardian authorizing the minor to travel with you. If there is no second parent who has legal rights to the minor (due to sole custody, deceased, etc.), it would make sense to provide other relevant documentation such as a court decision, a death certificate or a birth certificate naming only one parent, submit a signed letter. This speeds up processing by the Department of Homeland Security.

    Citizens of US Territories and Commonwealth

    The same travel documentation requirements apply to guests. US Territories and Commonwealth include: Puerto Rico, Guam and the US Virgin Islands (St. Thomas, St. Croix and St. John), America Samoa, Swains Island and the Commonwealth of the Northern Mariana Islands.

    Valid US passport

    US citizens may present a valid, unexpired US passport when traveling by air, land, or sea. Carnival strongly recommends that all guests travel with a passport that is valid for at least six months after completion of travel.

    Guests can apply for passports at passport offices across the country. For information on US passports,

    VisaCentral also offers expedited passport services. For more information call 877-559-4875, identify yourself as a Carnival Cruise Line guest and quote "Carnival Account 75020" to receive discounted rates on VisaCentral service fees.

    The Passports

    The pass card cannot be used for air travel outside of the United States.

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    US citizens may present a limited-use, wallet-sized passport card. The Passport Card is only valid for land and sea travel between the United States and Canada, Mexico, the Caribbean and Bermuda.

    State Extended Driver's License (EDL)

    The state enhanced driver's license cannot be used for air travel outside of the United States.

    Several states are working with the Department of Homeland Security to develop an EDL for US citizens residing in their states. This document establishes both citizenship and identity and facilitates the immigration process at both land and sea ports. The words "Enhanced Driver's License" and the American flag appear on the driver's license. The following states issue this type of WHTI compliant document: Michigan, Minnesota, New York, Vermont, and Washington.

    A driver's license with a star-cut gold circle in the upper right corner is a Real ID driver's license; It is not an extended driver's license and cannot be used as proof of citizenship, but can be used as photo ID.

    Original certificate of US citizenship and a government issued photo ID.

    The U.S. Certificate of Naturalization (Form N-550 or N-570) is a document issued by the United States government (USCIS) as proof that a foreign-born person acquired U.S. citizenship through naturalization (a legal process for obtaining a new nationality) received. . Photocopies of the original document are not acceptable.

    Native American Indians

    These cards cannot be used for air travel outside of the United States.

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    • Formular I-872 American Indian Card
    • OR, Enhanced Tribal Card (where available)

    Travel with birth certificate AND photo ID

    Birth Certificate Information

    The following is acceptable:

    • An original or copy of a birth certificate issued by a government agency (state/county/city) or the Department of Health and Vital Statistics
    • A clear, legible copy (photocopy) of a birth certificate originally issued by a government agency (state/county/city) or the Department of Health and Vital Statistics. The copy does not need to be notarized or authenticated.
    • birth certificate card
    • A consular report on birth abroad
    • Internationally Adopted Children (under the age of 18): If the adoptive parent does not have a birth certificate, we will accept a U.S. citizenship certificate and adoption papers as proof of citizenship. Once the adoption is complete, a U.S. citizenship certificate will be issued.
    • Guests can obtain a copy of a birth certificate by contacting the Department of Health and Vital If the guest has their birth certificate laminated, this is acceptable.

    Puerto Rico birth certificates issued before July 1, 2010 are not valid proof of citizenship and are not accepted by US Customs and Border Protection. Puerto Rico guests must present either a WHTI compliant document or government-issued photo ID. with a valid birth certificate issued after July 1, 2010.


    Photo Identification

    An unexpired government-issued photo ID. is required for all guests aged 16 and over. The following is acceptable:

    • Driving license (a provisional driving license with photo is acceptable)
    • Driver's license
    • School/Student ID (acceptable for guests aged 16/17/18)
    • Government-issued ID card, including a US military ID card. with Photo (City/Province/Province)
    • Government-issued Trusted Traveler Program membership card (NEXUS/SENTRI/FAST) - for photo ID use only

    Unacceptable forms of documentation

    • Copies of all WHTI compliant documents
    • Driving license as the only proof
    • A provisional driver's license (paperwork without photo ID)
    • voter registration card
    • Trusted Traveler Program Membership Card (NEXUS/SENTRI/FAST) - to be used for photo identification only
    • baptism papers
    • US military ID as sole evidence
    • A dependent military ID card. issued to the spouse and children of military personnel is unacceptable
    • U.S. military discharge papers
    • No Birth Certificate: A certificate issued by the Department of Health and Vital Statistics stating that there are no records of that person
    • Hospital certificate, hospital-issued birth certificate, certificate of live birth, birth certificate or birth certificate


    How can I help you or how can we help you? ›

    You should often use “How can we help you?” in a customer-service setting. This is because you are most likely to use the plural “we” pronoun as a representative of the business.

    Can you please help us or could you please help us? ›

    Can is used when referring to something with a strong possibility or occurring, whereas could is used to refer to something that has a weak possibility. Both can and could can be used to make a request, but when asking for permission, could is the more polite choice to use.

    Is how can I help you polite? ›

    Show activity on this post. "Can I help you?" is a perfectly acceptable way to offer help to a person, for which the formal equivalent is "May I help you?" The latter is also politer way to offer help.

    What is the meaning of how can I help you? ›

    An offer for assistance, often from a salesperson or employee.

    Is it polite to say could you please? ›

    Abhishek Srivastava asked: Should I use "Could you please..." or "Would you please..."? Both of these choices are polite ways to ask someone to do something, as in: Could you please email me the directions to your house?

    How do you ask for help properly? ›

    4 Tips to Ask for (and Get) Help
    1. Be concise and specific. Asking for and offering help can only be productive under one crucial condition: clear communication. ...
    2. Don't apologize. Don't apologize for asking for help. ...
    3. Make it personal, not transactional. Don't ask for help over email or text. ...
    4. Follow up with results.
    Feb 28, 2020

    Is it correct to say I wish I could help? ›

    I wish I could be more help. Your first and second sentences are ok and natural. The third isn't. You could say, "I wish I could help you more." Another way involves the word "of": "I wish I could be of more help to you." "to be of help (to someone)" is fairly common, and is perfectly natural.

    What is the difference between can and could you please? ›

    Both 'can' and ' could' are modal verbs that refer to 'a possibility', 'ability' or 'capacity'. 'Can' refers to a general truth or something that has a strong sense of possibility. 'Could' refers to something that has a weak possibility, or something that might happen, but is not necessarily a general truth.

    Which is correct would you please or could you please? ›

    “Would you” is correct, because you are asking if someone will do something and not whether they can do it. “Would you” also sounds more polite than “Could you.” “Would you” and “Could you” are equally polite and valid ways to make a request.

    Can you please help me in formal way? ›

    Could/can/will you help me, please? I need some assistance. Could you give me a hand. Could you lend me a hand.

    Could and please can be used together? ›

    We use could you … as a polite way of telling or asking someone to do something: Could you take a message, please?


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